My Personal Guarantee:
The buck stops with me. I am personally accountable for the quality of all
projects and control the oversight of each one.
Pamela L. Ellis, Owner
Your trust is extremely important! Having policies - best practices - in place to assure optimum satisfaction is paramount to the success of Omega-Manda Sales Solutions' brand. And yours.
Communication is key and critical, therefore processes have been developed and are
strictly adhered to ensuring all of your unique needs are met. To create a perfect partnership,
what you expect and what is expected from you is clearly outlined in writing;
definitive metrics are based upon the SMART methodology:
Specific: The objective is clear and explains exactly what’s expected.
Measurable: Concrete measurements to assess progress to determine goals are being met.
Attainable: If your objective is realistic, it will be achieved.
Realistic: The objective has to be guided by available resources.
Time-bound: A time frame of expected achievement.
It is understood that Omega-Manda Sales Solutions may be privy to your or your customers'
confidential information. To ensure the protection and preservation of such, it is agreed to and bound